Frequently Asked Questions

Book a Free 20-minute Consult Call here, and we'll have a chat about what is going on for you and your dog and how we can help you

Yes - often even better than in-person! Online support allows us to assess your dog in their natural environment without the stress of a training hall. You’ll receive personalised plans, live coaching, and follow-up support tailored to your dog’s emotional needs.

Yes - we continue to offer in-person classes in Suffolk. These are small, supportive group classes - Scentwork, Take Your Dog Anywhere and Cockapoo Classes. 

No! Our specialties lie in Reactivity and Anxiety cases but I wanted to introduce a range of Cockapoo-specific services and online resources because this is a breed that is often misunderstood and which need a different approach to traditional training as they are wired a little differently. 

You can:
✅ Book a Consult Call
✅Book a 1:1 coaching package  
✅Join a Scentwork, Cockapoo or Puppy & Beginners class (Suffolk only)  
✅Access free guides via our Free Resources section

For online sessions, yes, anyone involved in your dog’s care is welcome to join.

For in-person classes, we allow up to two adults per dog. Well-behaved children are welcome by prior arrangement, especially if they’re involved in day-to-day care. However, please note that a busy class environment can be overwhelming for young children and may cause dogs to become overstimulated. Our priority is to keep the class calm and productive for everyone, so we may suggest alternatives if we feel the setup could compromise the learning experience.  

We use positive reinforcement, games-based learning, and emotion-focused behaviour support rooted in the latest canine science. No force. No fear. Just connection and calm.

Yes - particularly dogs with reactivity, anxiety, fear-based behaviours, and dogs recovering from difficult or traumatic experiences. Tracy is a Certified Canine Trauma & Rescue Expert, Reactivity Specialist, and Noise Phobia Consultant.

For complex behaviour cases, we require collaboration with your vet. A recent vet check is needed to rule out underlying pain or medical issues before we begin behavioural work, as these can significantly affect your dog’s behaviour.

Dogwarts is based in Suffolk, UK. In-person classes happen in the Suffolk area, and 1:1 behaviour coaching is currently delivered Online across the world and in person at our client's location.

All payments are in advance and are taken securely via card at the time of booking through our website or via invoice. Payment plans are available for larger coaching packages. Continuation programmes or additional services can be paid via invoice link sent directly to you.